IWP

Maybe all architects see the world like Alex, but if they did, I think the world would be an even more interesting place. Alex comes to opportunities with some of the most fascinating questions you will ever encounter. In collaboration with him, be prepared to make long and unlikely jumps into new perspectives and thrilling new possibilities. After every session we have together—personal or professional—I come away feeling heard in a deeper way, and activated at a deeper level.
— G. Perry

Great design equals great work / prove it! /

Within the realm of “knowledge workers” the Holy Grail is measuring and effecting productivity. We figure it out & we teach the world about it — its a human performance value worth sharing.

PROBLEM DEFINITION — UX — SYSTEM THINKING — PILOTING — PRE/POST MEASUREMENT — CHANGE MANAGEMENT — BRAND COMMUNICATION

14% of employees were overall satisfied with their work.
— smart people
 

THE CHALLENGE

There are many aspects involved with feeling engaged, satisfied, productive and effective as a contributor to the workplace. The business also has many ways to measure value, profit and performance. How do we align these differing points of view?

We vowed to lead the program team with three seats: human resources, technology and environments — with each seat having equal value.

 

OUR SOLUTION

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THE RESULTS

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OSAT improved 66% while costs reduced 47%

First ever business case tying great design to workplace performance across 24 metrics.